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Our customers say:
“Your customer service has been amazing!! Thanks so much! :)”
“Thanks so much Nina! I have to say this has been the best customer service I've ever received from any online store! Very much appreciated! :)”
“Your service has been great. Thank you!”
SB, New York
“Thank you very much for the great customer service!”
“I was very happy with everything that I ordered and the service I received. Thank you so much!”
“It looks great! We got it all set up! Well worth the wait. Very happy with the quality! Thanks for all your help and quick response!”
“Furniture came in today everything was in perfect condition and it is exactly what we wanted. We love it! Thank you for all your help and updates over the past few months. We are recommending your company to everyone we know! Thank you again.”
“The furniture is lovely! :) It is absolutely GORGEOUS furniture. What beautiful craftsmanship, we are excited for our little one to have many, many years with this furniture. :)”
“The bassinet is absolutely gorgeous, beautiful, fabulous!!!! We absolutely love the craftsmanship! It will be an heirloom piece for sure.....Thanks for working with me on this! Love it, love it, love it!!! Would absolutely do business with you again....:):):)”
“Our crib set arrived yesterday. It was so well wrapped, there wasn't a scratch on it. It was obvious that the packaging company took pride in what they were doing. They were very careful. The furniture is gorgeous! We are very pleased. We are so impressed with the quality of the workmanship. The dresser is beautiful too! We are so happy with our order, and with our furniture. It was definitely worth every day of the wait. Your customer service has been amazing as well, thank you for walking us through it! Thank you again."
“We absolutely love the crib! It is beautiful! We have already put it together and put the conversion stuff into storage. Thank you so much for your help we really appreciate you!"
“Thanks for following up. The crib is beautiful; it's fully assembled now and adds an elegance to the nursery. We are still waiting for our little girl to pop out, but we are sure she will thoroughly enjoy the high quality craftsmanship of her gorgeous crib as much as we do. It also provides a soft finished oak smell in the room - a nice touch. Thanks again for everything; we hope to enjoy all that we have from BabyEcoTrends so far and future purchases for many years to come!"
“All I can say is WOW. The cirb is beautiful. The color of the stain was a little darker and not so much red as I was expecting but this is perfect. It goes perfectly with the bedding that I picked out and the other colors of the room we are working on. When we started unwrapping our crib I even teared up (yes-probably the hormones as I am not a crier) but it was way more than I expected. We love it. My husband was totally impressed with the wood and how nicely it the color and finish turned out. I admit, he was skeptical of an online store for the furniture since we have a lot of Amish around us but we are very happy with the work and especially the wood. I am going to send you a picture when we get it all put together. Thank you so much!”
“The crib set was way better than we even expected and well worth the price. It seems to be such good craftmanship. We are very pleased and would highly recommend ya'll to anyone.”
LH, North Carolina
“Thank you Nina. We received the crib and everything looks beautiful. Thanks again!!"
“Nina: You have done such a wonderful job keeping me informed about the baby bed, It arrived today! The quality and craftsmanship are astounding. Thanks so much for all of your help. Now that I have seen the crib, I may also order the toddler conversion kit. I will be in touch soon."
“We received all of the furniture and absolutely LOVE it! Everything was packed very well so it was all in perfect condition when it arrived. The crib was very easy to assemble too, so the process of getting the baby's room ready was a lot of fun instead of a headache. Thank you so much for all of your help and keeping us in the loop at every step of the process! I know we will have this furniture for a long time!”
“Thank you so much for the update. I appreciate knowing where the crib is in the process. I am so excited!! Thank you again for keeping us updated.”
“Thank you so much. It’s nice to be able to support a US-made eco-friendly crib maker”
“Our crib arrived and is in perfect shape - love it! Thank you!”
MR, New Hampshire
“The crib was delivered early this week. It is beautiful and we are very pleased. Thank you for your diligence and assistance.”
“The baby furniture was delivered today, and is beautiful. My wife is not home yet, but I can not wait for her to see it. It is so nice. I want to thank you for rushing the delivery and keeping us in the loop. You went above and beyond, and I am grateful.”
“The crib is absolutely beautiful. We love it! The craftsmanship is flawless.”
“We received the crib and dresser today and everything is great.Thank you so much for taking care of this so quickly and with such care. thank you so much for expediting this - you're the best! You have been so good and diligent about everything. I am so happy to have found your company.”
“We received the crib last week. It is beautiful. The delivery service was friendly and on time. My father was there to help my husband unload it and he too was impressed with the packaging and the quality of the crib. Everyone who has seen it has remarked how beautiful it is. We bought all of the conversion options for it so that this is the only bed our child will have, until she's grown up that is. Admittedly, I was nervous about paying out that much money to a company I hadn't yet done business with and then having to wait so long, but after seeing the cribs online and doing my research I knew I wouldn't be happy with anything else. Thank you for keeping in touch with us on the progress of the build, that definitely eased our minds. Also, thank you for offering this made in the USA piece of craftsmanship! If we have another child we plan to buy another one.”
CB, New York
“The furniture is better than we could have imagined. We love it. Thank you so much, and pass the compliment to the builder. They are very skilled. The delivery guys commented on how nice the furniture was.”
“The loft bed came earlier than expected. Was really easy to put together, and looks great! Most importantly it has allowed us to breath a little easier when it comes to making space in our small apartment for when the baby comes!”
“It's been months but I finally wanted to get some pics to you to show you how wonderful we think the loft beds are. They were very easy to instruct. My boys absolutely love them and sleep so sound. Best part is all the extra furniture we were able to use underneath. They call their room the Tween Lounge..LOL. Attached are some pics! #lovebabyecotrends”
“We have assembled and slept on the loft bed now for a few days. It is very comfy and sturdy; i really love it. Thank you for following up with us.”
“Wow!!! Have to say that our experience with Baby Eco Trends has been one of the best parts of our baby prep! Thanks again!!!”
“We received the furniture on Friday. The bureau arrived assembled, and it looks beautiful! We couldn't be happier with it. The finish is so silky that I can't stop touching it. Thanks for your help facilitating this, and your excellent communications throughout the process. Here are a few photos of the crib and changing table. We absolutely love both pieces. We think they look stellar in the baby's room, and we're looking forward to enjoying them for many more years to come. Our only complaint: now the rest of our furniture seems a bit shabby... Thanks again for all your help!”
“The chair is beautiful. The wood is smooth, and it feels solidly built. it does not feel like it would easily tip, which was a problem with our last rocker. Thanks for all your assistance.”
CR, New Jersey
“I received my chair yesterday and absolutely LOVE it, it's perfect!!! Thank you so much.”
LP, New Hampshire
“The high chair's workmanship is awesome. Thanks!”
“My niece received the high chair and she loves it - it's perfect. Thanks so much! Your customer service has been great.”
“We finally just got the conversion kit installed this past Sunday. It's perfect. Easy to install and our daughter loves her new bed. Bonus that I can now snuggle in the bed with her.”
“We did get the dresser yesterday and it is perfect. They did a great job with it, looks great and the paint is a perfect match. Thanks so much for all your help!"
“I just wanted to let you know that everything went smoothly with the delivery yesterday, and we love the dresser. It is just the look we had been wanting, and the fact that it is made responsibly with eco-friendly materials is wonderful. Again, we could not be more happy with the dresser; it is the perfect size and looks great. At some point I will try to snap a photo of it for you. Thanks so much for all your help!”
“Thank you so much! You guys are great!”
“Everything is lovely. Thanks so much.”
FR, New York
“We are very happy with our new bunk beds. They are attractive and sturdy, the paint job was excellent, and the shipment arrived in perfect condition. Thanks for your friendly and responsive service, and we would definitely recommend your company to others.''
“The bunk bed and twin mattress have arrived. The wood is beautiful. Everything looks good. Thank you."
MD, North Carolina
“Just got the bunk bed - it is beautiful! Thank you!!!"
“Mr. Trilco came out today and got our bunk bed assembled. My mother in law was here and he had done some work for her about 30 years ago. He did an awesome, awesome job, spent a lot of time and got everything in apple pie order. thank you so much for being so persistant and getting this done for us. we are so happy."
“The delivery went well and the driver must be the nicest person in the world. The bed is very beautiful. Thank you for your help"
PG, New York
“I received the rocking horse yesterday and it absolutely lovely. Thank you so much for making this happen and for your continual concern. I appreciate your help very much… I look forward to calling you again for more rocking horses…. (when I get more Grandchildren!)”
“I received the replacement part and it is in good shape. Thanks for letting me know that I do not have to mail the damaged part back and for assisting me in obtaining a replacement part. You have excellent customer service.”
JM, New York
“Our daughter LOVES her toy oven! We love it! I have to say you are such an amazing company. Your correspondence and customer service went above and beyond! Everything about the oven is great! Thank you so much! We will definitely keep you in mind when ordering products in the future.”
“We love the toy kitchen. Our daughter enjoys playing with it. It is crazy, when you look online for a kitchen, several are cheap plastic made in china and cost between $140 and $600. We can not believe the value we got with this wonderful piece. We will continue to use baby eco trends for quality products. We have been really happy with this and the bedroom set we purchased from you. Also, your follow-up email shows me the importance of customer service and pride in the products you sell. Customer service is dying in this country, so it is refreshing to know there are some out there that still think it is a priority. We could not be happier. Thanks for the follow-up Nina. Have a wonderful day.”
“Thank you so much! I’m very excited, because we’re waiting for it to arrive to feed our baby solid food for the first time! And thank you for the speedy shipment of the giraffe teether. She loved it right away.”
“Please accept my sincere thanks for the beautiful chairs! They are lovely. Please tell the builder that we are very pleased. Your updates during the process made all the difference in my comfort level. You have great customer service. Our Granddaughter used the chair on Saturday and we all loved it!”
“The chair is beautiful...we love it...thanks again!”
DM, New York
“The rocking chair was GORGEOUS! I flew out to Los Angeles for the baby shower this weekend and it arrived the day prior - perfect timing. I absolutely love the rocking chair. I already gave your name to several of the women at the shower. Great job!!!!”
KJ, New York
“just got the rocker today and it is lovely. pls tell your builder that it is well crafted. btw, my husband thinks the furniture is really awesome too, and he is very particular. thank you"
“My rocker has arrived in good condition Thank you, I think I'l go rock for awhile now."
“The rocker was delivered last Friday and we absolutely love it! Thanks so much!"
“Daughter loves the tricycle. Thanks again."
“We received the rocking plane today. Thank you so much. It has been a pleasure doing business with you."
“We received the Petit Collage art with no problems and are enjoying it very much. Thank you!”
“We love the picture. It was exactly what I hoped for. Thank you for keeping me informed.”
“My daughter loved the puddle pad it was an excellent addition to her nursey. She expressed her surprise at the quality at such an affordable price. She's very pleased and im sure i will be adding additional products to the nursery in the near future from your website. Have a blessed day and Thanks.”
RM, North Carolina
“The comforter arrived right on time and my son loves it! Perfect size and so soft. Thank you for the excellent customer service!”
“we received the silver Comb & Brush and we are very very happy with it! We are just getting it engraved today with his name on it! Thank you so so much for getting it here on time and I really appreciate your follow up email. My experience with BabyEcoTrends has definitely been a good one!”
AH, New York
“Everything was delivered. They loved the idea of the 1st curl and tooth set! Thank you very much”
“I am very happy with the silver fork and spoon set. It's all wrapped and ready to give. Thanks so much!”
“I received the potty chair and it is absolutely perfect.”
“Thanks so much! wow that was fast shipping!”
“Thank you for your quick answer. Thank you for your attentive attitude!”
“thank you we got the bookcase and it looks great! thanks again for all your help and communication”
“Wow! Thank you very much! =)”
“Thank you for all your help. I am really excited - it is by far the prettiest green baby furniture I found. It is really beautiful! Thank you for all your help”
MG, New Hampshire
“I received my order today. Everything looks great. Thank you for sending it so quickly!”
“I love your store. Thank you for such fast shipping.”
YR, New Jersey
“Thank you very much for the superb customer service! I appreciate your quick response.”
“Thank you so much, again, for your help! We really enjoy doing business with you!”
KG, North Carolina
“Thank you very much! You have been of great help to us.”
“Thank you so much! Rarely do you meet with such good customer service and kindness.”
“Thanks so much for such a quick reply. I certainly didn’t expect a response so soon! Again, thanks for your help today. It’s been a pleasure doing business with Baby Eco Trends.”
EO, New Mexico
“Thank you so much for all of your help! We loooove it!”
LP, North Carolina
“Thank you! We will be sure to shop with Baby Eco Trends again.”
“Thanks for all your help! It was a pleasure doing business with you!”
“You won’t believe it – the package came in last evening already. We are totally happy. Thank you! Thanks again for you immense help.”
“We love everything. Thanks so much. Do you have an email list that you send out info when you get new things in? If so please include me. Have a great weekend and thanks for the great customer service. It’s much appreciated!”
“I just wanted to say thank you for the very fast shipment! I wasn’t expecting it that quick and I love the samples inside!”
“I’ve just got my package and my sister was SUPER excited to get the baby wrap. She loved it. Thank you again very much!!”
“Thank you for your quick shipping. Thank you, also, for your excellent customer service. I will be sure to mention your website to other expecting mothers I know.”
HW, South Carolina
“I received my package this past Saturday. Very nice. Thank you for following up and the great service."
“Beautiful Moses basket, my daughter loves it. Thank you!"
“Thank you! The Moses basket is absolutely beautiful! The new parents love it!! Thanks so much!"
“Thanks so much for your email! We did get the rocker and it was really easy to assemble, it look me less than 10 minutes. We aren't using it yet but it fits the moses basket we got perfectly and we are really impressed with it so far. It's so hard to find things made of real wood anymore. Thanks again!"
“Our Moses basket & stand are great! Our baby boy loves it and we are happy! Thanks for everything!"
“The basket and stand arrived in great condition! Both items look great! Thank you following up."
NP, North Carolina
“Our basket arrived and is already standing next to their bed, just waiting for baby to arrive. This has been a very difficult pregnancy so we're all VERY anxious to have a healthy baby sleeping in his basket :-) They absolutely love it. Thanks so much for all of your help."
“We got the basket and stand, and love them both!! Thank you so much!"
“My daughter-in-law absolutely loves the Moses basket. She has already decreed that this will be a family heirloom passed to her children and their children :-)"
“I LOVE the baskets! They arrived beautifully packaged and in beautiful condition! I was so impressed by that. My daughter is expecting twins somewhere around January, so we have not used them yet, but look forward to that day with great anticipation! The quality of the baskets and the bedding surpassed my expectations. Thank you!"
CJ, New York
“The Moses basket arrived in beautiful condition, and we are very happy to have it! Many thanks for your follow up."
MJ, New York
“Thank you so much. We got the stand and it is set up. Looks great. Just waiting on the arrival of the baby now. Thank you!"
“The basket arrived in fine shape. It is beautiful and my brother and sister-in-law love it. Thank you!"
MS, New York
“I would like to introduce my happy, bouncy little girl to you. As you can see from the picture attached, she LOVES her bassinet and stand. It's been a week of use so far but everything is holding up perfectly. Thank you again very much for all your correspondence regarding the order for these wonderful items. I've got a lot of compliments from friends and family. I told them to go to BabyEcoTrends for their very own copy! From my family to yours, God bless!"
“We received the basket and stand. Everything looks beautiful. The packing presentation was so nice. Thank you so much!"
“Our Moses basket just arrived and it is just beautiful. Thank you. You can see the quality in every detail."
“My basket arrived yesterday and its fabulous!!! I love the elephant print and the stand is so easy to carry and fold! Thank you again for doing the custom order! I've recommended you to a few friends who are expecting and sent them all photos of the lovely basket! Thanks again for all your help Nina, I appreciate it"
“Thank you thank you!!! That was so fast. Again thank you for expediting our order in time for the baby's arrival! We just received it and it brought tears to my eyes. Knowing that our baby will be laying in something that is handmade and chemical free is priceless. Can't wait to pass it on to our grandchildren someday. Thank you again and I will be telling all my friends about you!!!! Your costumer service rocks! Thanks again"
“The Moses basket stand was delivered in great condition and I had no problems setting it up! Fits basket perfectly and feels sturdy. Thanks so much!"
“The basket arrived at my daughter's house in fine shape and she is very pleased with it."
KK, New York
“The Moses basket arrived yesterday and we LOVE it!! This is our fourth (and last) little boy and so I was trying to be a little more economical but in the end it was your amazing and personalized service that sold me - so I can't thank you enough! I absolutely adore the basket and I'm also so grateful to you for taking the stress out of the shipping element ... Many thanks!"
“I put the basket and stand together over the weekend and the process took about 15 minutes. Love the solid hardwood base, very well constructed. A lovely ensemble piece. I'm happy with the purchase and definitely would recommend it. I would like to express my sincere appreciation for all your email correspondence. This is the epitome of what customer service should be. I feel very confidence with future purchases with BabyEcoTrends due to the level of professionalism and courtesy I'd received. Please feel free to share my sentiments with your team members. Thank you again, Nina. I'll be back for more goodies!"
“My daughter loves it and so do I. You were right the picture doesn't do it justice. It is very nice. Thank you for following up."
“The Moses Basket arrived and I love it!!! Thank you so much for getting it here before the baby shower."
MM, New Jersey
“Thank you for inquiring about the Moses basket order I placed with you. My niece was delighted with this very special baby shower gift. She received it in advance of the event. Thank you for expediting the shipment. There was complete satisfaction! I will keep you in mind for future gift-giving."
“We assembled and are now using our Moses Basket Stand. It is unbelievably beautiful and sturdy. We could not be happier with it!!!"
“We did receive our Moses basket and rocker stand! My husband and I are very impressed and happy with our purchase!!! We ordered the unstained stand hoping eventually to stain it to match our home but we love the look of it as is so we've decided to leave it. We order the Jelly Giraffe print and when we opened it I was happier with the print than when I ordered it! So many times we have ordered things via the internet and have not been happy with the product when we received it. This was not one of those times!! What I ordered and received surpassed my expectations!! Thank you for making one of our first "big" baby purchases an enjoyable experience! I will be, and already have been, telling people not only about the wonderful product you delivered but also the wonderful care that went in to ensuring we were satisfied! Thank you so very much not only for a beautiful Moses basket but also for your kind follow up."
“Luv,Luv,Luv the Ivory Velour Moses Basket..Soo Beautiful..Thanks for your help & A BIG BIG THANKS to Wendy for making sure we received on time for the babyshower!"
“The Moses basket and stand are gorgeous. They exceeded my expectations in every way. I appreciate your help!"
“We love the stand. It arrived quickly, was easy to put together and fits the Serena and Lily basket perfectly. It's nice that it is compact and mobile, we can easily move it from room to room. The basket removes easily, which is nice when we want our son to be on the couch with us. It rocks, which is nice when you need a few little extra movements to get him to sleep. I would highly recommend. Thanks for following up. I have been very impressed with the personal touch of your company and will look to buy future items through your company."
“I have received the moses basket and it is as I imagined. Thank you for your prompt service!"
“The basket and stand arrived and we've assembled it. It's beautiful and seems very well made."
“The Moses basket arrived sooner than expected and I am more than pleased with the quality workmanship of the basket itself and the bedding is terrific. This is a shower gift for my 1st Grandbaby, can't wait. The packaging was just lovely and as you can guess, I am totally satisfied. Thanks."
JT, New Jersey
“The recipients are very happy with the Moses Basket and think it absolutely lovely. Thanks for your concern and follow up."
AA, New York
“Thanks for the followup. We received the stand last week, and assembled it over the weekend. It feels very sturdy, well balanced, and I'm very pleased with the look and smoothness of the wood. We're very happy with the purchase. Thanks again for the great product, and the great customer service!"
KR, New York
“I love the basket- it is beautiful to look at and obviously very well made. I also love the fact the mattress pad is more substantial than other Moses baskets and is made of organic latex. Very happy with it!"
AS, New York
“Thank you for asking for a follow-up, I have been meaning to write you. We were very VERY pleased with the Moses basket and rocking stand and the extra details and thought put into the packaging (the tissue paper and card) The details on the basket were prettier and nicer than pictures showed, and the quality seems wonderful. We are very pleased! It also looks like in was made in WI, which is our state. I only knew it was made in the U.S. so that was extra nice. Thank-you so much for your website and providing great products and service, we will keep you in mind!"
“Thank You sooooo much. I cannot tell you how much I appreciate yout concerns and thoughtfulness. The package arrived before the shower. Thank you so much. My daughter absolutely LOVED the Moses bed and stand. It was by far her most cherished gift. Thank you for your consideration in getting it to her on time. I will recommend your website to all my family and friends."
“We did indeed receive the Moses basket yesterday! It is even more fantastic than I thought it would be from the pictures! This is going to be our first baby and I am so glad he or she will have something so amazing to sleep in at first! Thank you for being so great with updating me during the ordering and shipping process. I will surely spread news to fellow expecting moms about Baby Eco Trends and the Wendy Anne basket"
“I just received the Moses basket & stand. It looks great and am sure my baby will love it. I will be sure to visit your site again soon!!"
“We saw the basket last weekend when we visited our son and daughter-in-law. I loved the basket and stand. I felt that they were high quality and everyone loved them. I am very pleased with the purchase and customer service. Thanks!"
RC, New Hampshire
“Absolutely love it! Looks great and very well made. Basket stand looks beautiful. Can't wait to put it to use!"
LN, New York
“It arrived quickly and we absolutely adore it. :-)"
SD, New Mexico
“Everything looks great. I love the Moses basket and I'm sure baby will too when he/she arrives."
“I appreciated your service helping me with the charging problems and the rushed delivery. It was nice to feel personally taken care of. The basket is very pretty and I'm grateful to have an all organic bed for baby's first weeks, which was really hard to find!"
“The moses basket and stand arrived and everything is great! Thank you for your help! Thank you for your time!"
“We received the moses basket and stand last Friday and the product is as described! Thank you so much, it's great. Our little one does not arrive for a couple more weeks so hopefully she'll like it as much as we do :) Thanks for your great service and I'll be sure to recommend your site to others!"
“I received the Moses basket and I love it! Thank you so much :)"
“Thank you very much, the Moses basket rocking stand is perfect. Excellent service and timing!"
“I received the Wendy Anne Moses basket yesterday and it’s more beautiful than I had expected. I can’t wait for Christmas to see my sister-in-law’s face…she is sure to love it!! Thank you!"
“The Moses basket arrived today & it is perfect. Thanks again for your help & excellent service!"
JH, New York
“I finally have a chance to write to you. The Mosses basket is gorgious, i really love it. The baby likes it also, he gets some good sleep in it! Thank you so much! It is really nice, delicate work!"
RD, New York
“The Moses basket and rocker arrived in perfect shape. We are very happy with our purchase. We love American made items and will definitely be purchasing from your company again! Thank you!"
“I just love the moses basket and the nursery art. Thanks!"
“I'll definitely order from your website again, great stuff"
“thanks so much! love the products!!! :-)"
“The package arrived and the decals are already on our baby's wall. We're very happy with everything. Thanks"
“rec'd the pillow and cover. both are beautiful. thanks for the prompt delivery."
“Thank you Nina, we love the nursing pillow! Our baby boy loves to sleep on the pillow after nursing! The pillow fits everywhere, my rocking chair, in the car, it is so comfortabe and cozy! We are never without it! It is vital to me that where my beloved baby breathes, eats and sleeps be natural and peaceful and you have provides us this blissful luxury. We are using The Holy Lamb Nursing Pillow as I type this e-mail to you!"
“Everything looks good! Thank you. Wife is very happy."
“Everything arrived in perfect condition. The baby is coming (my first Grandchild) in October so I am excited to use the Tummy Tub!! Thank you"
“Everything arrived in good shape. Thank you for your persistence."
JH, New York
“We received the gift, and it was in great condition. She absolutely loves it. Thank you so much for your help. It is wonderful to have a real person checking in to make sure we're satisfied, and not just some random survey. Thanks again!!"
“Thanks so much for the follow up. Yes, the package arrived safely, we put the rocker together and it looks great. Thanks again - we really appreciate the top notch customer service that you provided."
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