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Q: When should I order my nursery furniture?
A: We recommend you purchase your baby nursery furniture as early as possible to allow plenty of time for completion, delivery & assembly. ETAs vary widely by season, by builder and by item. Our furniture is not mass produced but made on a small old-world scale; that is what makes it special & that requires time. Our furniture makers are small, family owned businesses that rely on other small, family owned businesses to run smoothly & on schedule. On rare occasions, production may be slowed down due to a supply chain issue or a family emergency. Please keep in mind that ETAs vary by season and are in fact estimates, not guaranteed dates. Customized products and painted items will require extra time to complete.
Q: How long does shipping take?
A: Depending on the mailing address, items may take from 3 to 10 business days to arrive.
Q: How will my order be shipped?
A: Smaller items may ship via a ground carrier such as USPS, UPS or FedEx. Larger, heavier items ship with freight carriers. We will send you a one page document with freight receiving instructions to ensure smooth delivery of your furniture.
Q: What are shipping costs?
A: We offer FREE shipping on purchases over $75 mailed to addresses in the continental USA. Some zip codes in New York (100-104, 110-119 for example) may incur additional shipping costs.
Q: If I want my furniture pieces painted, how do you know what color I want?
A: You can enter your desired paint color in the "Comments" section at checkout or you can email us.
Q: If I want a custom paint or stain color, how can I make sure I get exactly the color I want?
A: You can send us a paint or stain sample chip or the manufacturer's color code.
Q: How hard is it to assemble a baby crib?
A: All our cribs come with very simple, easy to follow assembly instructions. On average, cribs can be assembled in under an hour. Our case goods are shipped fully assembled.
Q: What size crib mattress do I need?
A: Our baby cribs are standard size & will fit standard size baby crib mattresses (52" x 28").
Q: Can I buy the conversion rails later?
A: Yes. Conversion rails (used to convert baby crib into a day bed & then a standard full bed) can be purchased later. However, to ensure a perfect match we recommend purchasing baby crib & conversion rails concurrently.
Q: Can I customize colors or hardware?
A: Yes. Stains, paints, finishes, hardware & fabric can be customized. Our Amish furniture can often be built to specific dimensions, as well.
Q: Can I get cedar drawer inserts?
A: Yes. Our case goods can be made with cedar drawer inserts.
Q: Why do you focus on USA made?
A: Whenever possible, we prefer to bring you products made in the USA. We feel it is the best assurance of quality & safety. That is not to say anything made in the USA is guaranteed safe; it is to say that some imported goods have proven to be generally less safe & of a lower quality than goods produced in the USA. When it comes to baby products, we feel safety & quality is of paramount importance. As an added bonus, USA made means a much smaller footprint, adherence to labor laws & responsible lumber harvesting. Lastly, buying USA made means supporting American small business in our communities. Thanks you for considering USA made!
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