Q: When should I order my nursery furniture?
We recommend you purchase your baby nursery furniture as early as possible to allow plenty of time for completion & delivery. Generally our furniture is completed within 6-8 weeks; some items may take longer as noted in the product details. Once completed, an additional 2-3 weeks is allotted for the packing & shipping process. Our furniture is handmade in America on a small, old-world scale. It is not mass produced and that's what makes it special. High quality requires a little time but we promise it'll be worth the wait. Don't take our word for it - read what our customers have said.
Q: How long does shipping take?
A: Depending on the mailing address, transit time may be from 3 to 10 business days.
Q: How will my order be shipped?
A: Smaller items may ship via a ground carrier such as USPS, UPS or FedEx. Larger, heavier items ship with freight carriers. For orders that require freight shipping, we email you receiving instructions to ensure smooth delivery.
Q: What are shipping costs?
A: We offer free shipping on purchases over $75 in the continental USA. Carriers levy surcharges on deliveries to "remote" or "difficult to serve" areas. Most of us already know whether we live in a "remote" area; but if you're not certain email us and we'll check before you make a purchase. If your order incurs additional shipping fees, we will notify you and request approval before proceeding. Free shipping is a curbside only service & does not include Inside Delivery.
Q: If I want my furniture pieces painted, how do you know what color I want?
A: You can enter your desired paint color in the "Comments" section at checkout or you can email us.
Q: If I want a custom paint or stain color, how can I make sure I get exactly the color I want?
A: You can either email us the manufacturer's color code or send us a paint or stain sample chip.
Q: How hard is it to assemble a baby crib?
A: All our cribs come with very simple, easy to follow assembly instructions. On average, cribs can be assembled in under an hour. Our case goods are shipped fully assembled.
Q: What size crib mattress do I need?
A: Our baby cribs are standard size & will fit standard size baby crib mattresses (52" x 28").
Q: Can I buy the conversion rails later?
A: Yes. Conversion rails (used to convert baby crib into a toddler bed, a day bed & then a standard full bed) can be purchased later. However, to ensure a perfect match we recommend purchasing baby crib & conversion rails concurrently. Please note that there is a price difference for conversion rails purchased separately versus purchased along with a baby crib.
Q: Can I customize colors or hardware?
A: Yes. Stains, paints, finishes, hardware & fabric can be customized. Our Amish furniture can often be built to specific dimensions, as well.
Q: Can I get cedar drawer inserts?
A: Yes. Our case goods can be made with cedar drawer inserts.
Q: Why do you focus on USA made?
A: Whenever possible, we prefer to bring you products made in the USA. We feel it is the best assurance of quality & safety. That is not to say anything made in the USA is guaranteed safe; it is to say that some imported goods have proven to be generally less safe & of a lower quality than goods produced in the USA. When it comes to baby products, we feel safety & quality is of paramount importance. As an added bonus, USA made means a much smaller footprint, adherence to labor laws & responsible lumber harvesting. Lastly, buying USA made means supporting American small business in our communities. Thanks you for considering USA made!
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