Our Customers Say….

January 26, 2011

Filed under: Uncategorized — Baby Eco Trends @ 1:00 am


Thanks to our loyal customers, we have reached our fourth calendar year as an online retailer.  Our website is not set up to record customer feedback but we get emails and letters from our customers letting us know how we’re doing.  So we thought we’d share some of their words with you:

“Your customer service has been amazing!! Thanks so much! :)”
EM, Alabama

“Thank you so much! You guys are great!”
SB, Wisconsin

“Everything is lovely. Thanks so much.”
FR, New York

“I received the rocking horse yesterday and it absolutely lovely. Thank you so much for making this happen and for your continual concern. I appreciate your help very much… I look forward to calling you again for more rocking horses…. (when I get more Grandchildren!)”
SM, Washington

“I received the replacement part and it is in good shape. Thanks for letting me know that I do not have to mail the damaged part back and for assisting me in obtaining a replacement part. You have excellent customer service.”
JM, New York

“Our daughter LOVES her toy oven! We love it! I have to say you are such an amazing company. Your correspondence and customer service went above and beyond! Everything about the oven is great! Thank you so much! We will definitely keep you in mind when ordering products in the future.”
CR, California

“Thank you so much for the update. I appreciate knowing where the crib is in the process. I am so excited!! Thank you again for keeping us updated.”
TG, Washington

“Thank you so much! I’m very excited, because we’re waiting for it to arrive to feed our baby solid food for the first time! And thank you for the speedy shipment of the giraffe teether. She loved it right away.”
LH, California

“Please accept my sincere thanks for the beautiful chairs! They are lovely. Please tell the builder that we are very pleased. Your updates during the process made all the difference in my comfort level. You have great customer service. Our Granddaughter used the chair on Saturday and we all loved it!”
EB, Arizona

“Thanks so much!  wow that was fast shipping!”
AP, California

“Thank you for your quick answer. Thank you for your attentive attitude!”
AS, Florida

“thank you we got the bookcase and it looks great! thanks again for all your help and communication”
KP, California

“Wow!  Thank you very much!  =)”
LB, Oregon

“Thank you for all your help. I am really excited- it is by far the prettiest green baby furniture I found. It is really beautiful! Thank you for all your help”
MG, New Hampshire

“I received my order today.  Everything looks great.  Thank you for sending it so quickly!”
HG, Maine

“I love your store. Thank you for such fast shipping.”
YR, New Jersey

“Thank you very much for the superb customer service! I appreciate your quick response.”
KT, Ontario

“Thank you so much, again, for your help! We really enjoy doing business with you!”
KG, North Carolina

“Thank you very much! You have been of great help to us.”
RS, Florida

“Thank you so much! Rarely do you meet with such good customer service and kindness.”
EP, Kentucky

“Thanks so much for such a quick reply. I certainly didn’t expect a response so soon! Again, thanks for your help today. It’s been a pleasure doing business with Baby Eco Trends.”
EO, New Mexico

“Thank you so much for all of your help! We loooove it!”
LP, North Carolina

“Thank you so much. It’s nice to be able to support a US-made eco-friendly crib”
LF, Oregon

“All I can say is WOW. It is beautiful.  The color of the stain was a little darker and not so much red as I was expecting but this is perfect.  It goes perfectly with the bedding that I picked out and the other colors of the room we are working on.  When he started unwrapping it I even teared up (yes-probably the hormones as I am not a crier) but it was way more than I expected.  We love it.    My husband was totally impressed with the wood and how nicely it the color and finish turned out.  I admit, he was skeptical of an online store for the furniture since we have a lot of Amish around us but we are very happy with the work and especially the wood.  I am going to send you a picture when we get it all put together.  Thank you so much!”
JC, Wisconsin

“Thank you! We will be sure to shop with Baby Eco Trends again.”
HD, Maryland

“I just wanted to let you know that everything went smoothly with the delivery yesterday, and we love the dresser.  It is just the look we had been wanting, and the fact that it is made responsibly with eco-friendly materials is wonderful. Again, we could not be more happy with the dresser; it is the perfect size and looks great.  At some point I will try to snap a photo of it for you. Thanks so much for all your help!”
JT, Illinois

“You won’t believe it – the package came in last evening already. We are totally happy. Thank you! Thanks again for you immense help.”
HS, Florida

“We love everything.  Thanks so much.  Do you have an email list that you send out info when you get new things in?  If so please include me.  Have a great weekend and thanks for the great customer service.  It’s much appreciated!”
SK, California

“I just wanted to say thank you for the very fast shipment!  I wasn’t expecting it that quick and I love the samples inside!”
LP, Florida

“I’ve just got my package and my sister was SUPER excited to get the baby wrap. She loved it. Thank you again very much!!”
YM, Florida

“Thank you for your quick shipping.  Thank you, also, for your excellent customer service.  I will be sure to mention your website to other expecting mothers I know.”
HW, South Carolina

“I received the potty chair and it is absolutely perfect.”
CG, Colorado

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